On time, on budget, great service: words you do not often hear in the same sentence with "home improvement". Shane and his team at Design Excellence went above and beyond to ensure that our kitchen turned out perfect. Design Excellence integrated well with our general contractor on our whole home renovation within a short window for completion. When things were not perfect Shane attended at the job site personally to make it perfect. Personal touch with a professional approach lead to a perfect result.
We have and will continue to recommend Design Excellence to all of our friends.
Nicole & Greg
I used Design Excellence for the renovation of my kitchen and master bathroom, and am delighted with the results. Design Excellence was one of five kitchen/bath suppliers I considered, and I was allured by the optimal combination of outstanding design expertise, excellent customer service, high product quality, at competitive prices.
During the DESIGN process, Shane listened to what I wanted, and then added his suggestions and questions to complement and enhance my own ideas. He has a keen eye for balance, detail and integrity of the design: the kitchen is the centerpiece of my one-level open-concept house, but also flows with the areas adjacent to it.
During the MANUFACTURING/BUILDING process, Shane interfaced with my contractor to share information about electrical, countertops, plumbing and flooring, and was always promptly available for any questions. Shane also kept me up to date about the cabinetry delivery date, which happened as promised.
During the INSTALLATION process, Shane showed how much he cares. As inevitably happens, problems came up, and Shane was part of the solution every time. For example, when my countertops did not fit properly, it was Design Excellence installers who modified the doors and drawers to accommodate the thicker countertop. In another instance, one of the panels came with details different from what I expected, so Shane ordered additional panels, with expedited delivery, to ensure I was satisfied.
So I am one delighted customer of Design Excellence, and was satisfied with not only the results, but also the process that lead to the results. I wholeheartedly recommend Design Excellence kitchen & Bath if you are looking for design, quality, service, and price.
Business Executive and mother of two in Toronto
We recently renovated our kitchen, and chose Design Excellence to do the job. The designer helped us with design ideas, colours and practicality issues, which were crucial in our kitchen
Throughout the design process he was easy to communicate with, he always made himself available, ready to answer any questions or concerns we had. He helped us cope with some of the stress of renovating, and guided us in making the right decisions.
The kitchen arrived within the time frame that was promised. The installation quality was superb. The installer was a nice guy and did a great job. Now that the kitchen is done, we can definitely say that it is practical, user friendly and very easy to work in. If we were to renovate our kitchen again, there is nothing we would do different, which is a compliment to Design Excellence for a job well done. We would recommend Design Excellence to any person renovating their kitchen and who wants the best design, quality and service.
Orit & Sam
When we moved into our house last fall we chose Design Excellence and owner Shane Hayden to design our new kitchen. We valued the convenience and ability to visit Shane in his neighbourhood Avenue Road location. There we were able to view samples of the cabinetís styles, counter tops, hardware, cabinet inserts and other options.
Another factor in our choice was the ability of Design Excellence to create a computer-generated image of our kitchen so we could experiment with different looks. Shane also had good advice on the many aspects of functionality and design to consider.
The installation itself went very well. The turnaround from confirmation of design to installation was less than 6 weeks and was delivered on time as promised. We would recommend Design Excellence to our family and friends and we would use them again.
Rena & Paul
We found Shane to be very professional, helpful and friendly. He always responded quickly to our questions and requests. He designed a beautifully balanced and functional kitchen for us. He had great advice and helped us pick out materials that blended well together.
We would highly recommend Shane and Design Excellence.
Janet & David
Shane gave unstintingly of his time. Through the help of his 3D computer drawings he was able to realize our plan to combine dark and light cabinetry in the most balanced and artistic manner. The result is to my mind a most beautiful and functional kitchen.
A note to say thank you for designing our kitchen. We have an older home and we wanted a modern kitchen while still maintaining the character of our house.
The design that you created was a wonderful use of every inch of space and it is a perfect blend of traditional and modern elements. Your design also included some really innovative ideas that we hadnít considered before.
We also appreciate how you maximized every square inch of space. Throughout the process you were always exceptionally professional, pleasant and calm to work with.
Now that the process is complete, we couldnít be more pleased and we would not hesitate to provide a recommendation for Design Excellence Kitchen & Bath.
Dan and Beth
We absolutely love our new kitchen! The design and layout are very functional and the end result is beautiful.
Shane and his team worked together very efficiently to make things run as quickly and smoothly as possible. The whole renovation, from demolition to the removal of a structured wall, to the finishing touches, was completed in just one month.
We would highly recommend Design Excellence Kitchen & Bath to our neighbours and friends.
Shannon & Sunir
We were very pleased with our kitchen renovations, both in terms of design and implementation. You were able to translate our wishes and suggestions into a detailed design which maximized the available storage in our modest kitchen. You were available whenever we needed to speak with you, and were here to review all critical aspects of the installation.
The kitchen was completed within the set schedule and the anticipated budget.
We wish you continued success in your business.
Geri and Larry Smith
Shane was a pleasure to work with throughout our complete kitchen renovation. He has an eagle eye for maximizing the configuration of a kitchen. He found a way to enlarge our very small kitchen with a clever structural renovation that was not too invasive but considerably increased counter length.
Shane's forthrightness and knowledge were evident in every discussion whether he dealt with the entire design or the appearance of every knob, hinge, or drawer. He explained how our cabinets were made and customized them to our specifications. He made himself constantly available to assess the work being done and spoke with the contractor to ensure the time line he had established was maintained without any sacrifice of quality.
We were also impressed with Shane's "hands-on" approach. Best of all was his consistent politeness and honesty about every phase of the work.
We are very happy with our kitchen would definitely recommend Shane and Design Excellence Kitchen & Bath.
Barbara & Jack
We had a very short window of time to completely redo our kitchen. Shane and his team did an amazing job of getting everything done in a short time, with excellent quality, and lots of personal attention. We highly recommend Shane and Design Excellence Kitchen & Bath.
All the best
Barbara & Oscar
This was my first experience with a renovation. I was very impressed with the smartness of the whole operation. Shane is very easy to work with. He has everything from contract work to cabinet and countertop installations down to a science. All was completed within a six week timeframe including a week off at Christmas.
I would definitely recommend Design Excellence Kitchen & Bath for professionalism, quality and service.
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